Resident Services

Moving In… Moving Out…?

Move-In Checklist

After your leasing agent has received your move-in funds, you will be scheduled for a move-in walk-through & given the keys to your new home. Walk-throughs are typically done on the day that you move in to cover payment options, renter's insurance, maintenance requests, etc...

Move-In FAQ’s

Move-Out Checklist

The first step when planning to move out is to give us at least a 30-day notice. This notice can be emailed or submitted through your online portal. Once we have your notice you will receive our informative Move-Out Packet, which includes a cleaning checklist and all the information you will need to get your full deposit back.  

Move-Out FAQ’s

 
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Benefits so good, you may never want to leave.

Resident Benefit Package

  • Filter Delivery Service

    Changing filters is as easy as opening the front door. This service helps you save up to $250/year and reduces the hassles of repairs.

  • Credit Building

    We report every rent payment so you build credit. Average increases of 23 to 42 points in resident scores, so you can qualify for more and save hundreds. We can report up to the past 24months for an immediate boost.

  • Renters Insurance

    We've secured the industry-leading value policy from an A-rated carrier. You'll benefit by being added to our master policy so all of your insurance requirements in the lease are met. If you want a retail individual policy, you can still get that at any time.

  • Home Buying Assistance

    For those who want to move onto homeownership, we'll help you get there.

  • $1M Identity Protection

    1 in 4 Americans are victims of identity

    fraud. Al adult leaseholders get $1M coverage backed by AIG, monitoring through IBM's Watson, and a dedicated, US-based Identity Restoration Specialist.

  • Resident Rewards Program

    Rent day is now rewards day. You'll get cash, gift cards, and exclusive discounts you can use to save up to $4500/year on everyday expenses.

  • Utility Connection Concierge

    One call sets up utility, cable, and internet services - and helps you get the best promos and discount codes available.

  • 24/7 Maintenance Coordination

    It always seems like things happen after hours. This makes reporting those pesky maintenance issues easy and fast either online or by phone.